Website audits

Accessibility audit

New EU legislation targets the accessibility of websites and online shops. Find out if your website meets accessibility standards with our full analysis.

6 min read

Find out from us whether your website meets accessibility standards.

Website accessibility and the EAA

New European Union legislation focuses on the accessibility of websites and online shops. Find out from us whether your website meets accessibility standards. We carry out a comprehensive analysis.

The European Accessibility Act (EAA) is European Union legislation adopted in 2019 that aims to improve the accessibility of products and services for people with disabilities. The EAA covers a range of areas. It regulates the accessibility of digital and physical products and services, such as websites. The EAA requires EU member states to implement specific measures to ensure accessibility in the public and private sectors. This includes obligations for manufacturers, service providers and public institutions to ensure that their products and services are accessible to everyone, in line with European standards.

I am interested in an audit

How the accessibility audit works

Find out from us whether your website meets accessibility standards. Our audit is based on the WCAG 2.1 rules for building accessible websites. The Web Content Accessibility Guidelines are part of the decree implementing Czech Act No. 99/2019 Coll., and we also use the A11y accessibility project. WCAG is one of the most respected sets of rules for building barrier-free websites.

We set the audit goals

We analyse the website content, including its structure, navigation, forms and interactive elements.

WCAG testing

We test visual and keyboard accessibility. We check compatibility with screen readers. We also test multimedia content.

Manual testing

We simulate how different types of users use the website. We check compliance and involve people with disabilities in the testing.

Analysis of results

We compile a list of the accessibility issues found and sort these issues and shortcomings by severity. We propose corrective measures and produce a detailed report.

Optionally, we can carry out re-testing, which verifies that all fixes have been implemented successfully.

New European Union legislation focuses on the accessibility of websites and online shops. These rules are based on the European Accessibility Act (EAA), which aims to make the digital environment accessible to all users, including people with disabilities.

Web accessibility standards are defined for everyone with a disability, whatever the type of disability. There are four categories of disability that form the basis of web accessibility standards. They are:

Hearing impairments

Hearing loss is categorised as mild, moderate, severe and profound. Deaf people use various forms of communication, including sign language and lip reading. WCAG defines many ways in which websites can communicate with people who have a hearing impairment.

Learning disabilities and cognitive impairments

This is a broad category focused on perceiving and processing information. A person with learning disabilities or cognitive impairments may have one or more related conditions. These include attention deficit hyperactivity disorder (ADHD), dyslexia, autism and others. The WCAG standards explain how to help these users understand website content more easily.

Motor disabilities

This category covers physical disabilities. They may affect the motor functions of the upper or lower limbs. The WCAG standards highlight how people with motor disabilities access websites. These users also need to be accommodated when building an accessible website.

Visual impairments

People with visual impairments have different levels of sight loss. Depending on the severity, they fall into two categories: low vision and total blindness. The WCAG web accessibility standards explain how visually impaired users access your website. They also cover how to adapt the user interface and page content to their needs.

What are web accessibility standards?

Now that you are aware of the disabilities that need to be taken into account, you should understand why it is important to follow web accessibility standards. Web accessibility standards are essential. They give users who rely on screen readers, voice navigation, special keyboards and other aids the ability to use web services in a way that suits them. More than 70% of users with disabilities will leave your website if they find it difficult to use. Web accessibility does not mean special treatment.

Need help?

We understand that making such fundamental changes to your website can seem complicated, but accessibility will have a positive impact on your website's overall performance, including search rankings. If you need help making your website accessible, write to us.

I need help

Website and online shop accessibility under the European Accessibility Act (EAA)

The digital environment is constantly evolving, and for owners of websites and online shops it is essential to make sure their content is easily accessible to everyone, including people with disabilities. The European Accessibility Act (EAA) is a key European Union legislative framework that aims to remove barriers and enable equal access to digital services and products. Adopted in 2019, the act harmonises rules across EU member states and is binding from 28 June 2025 for everyone it applies to.

Who does the EAA apply to?

The EAA covers a wide range of sectors and applies to any organisation that offers its services to consumers in the EU, regardless of where it is based. If your business falls under this regulation, it is important to implement the relevant technical requirements to avoid possible penalties.

EAA accessibility requirements

The aim of the EAA is to remove obstacles for users with disabilities, which involves a range of functional measures. The best way to demonstrate compliance with the act is to follow the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. This means:

Compatibility with screen readers and other assistive technologies
Keyboard navigation for users who cannot use a mouse
Legibility and visual accessibility, with proper colour contrast, readable fonts and adjustable display options
Multimedia support, with video subtitles, audio descriptions and text transcripts

Accessibility in e-commerce

The EAA is particularly important for online shop operators. Online shops will need to ensure:

Compatibility with screen readers, with content properly structured and labelled.
Accessible navigation, so customers can use the website without a mouse.
Visual accessibility, with sufficient contrast, adjustable fonts and flexible content display.
Multimedia support, with subtitles and audio descriptions for video content.
Accessible checkout processes, with order forms and payment gateways that are easy for everyone to use.

Although adapting your website to the new requirements may need investment, accessibility brings many benefits: a better user experience, more traffic, better SEO and a positive impact on your brand's reputation.

Want to be sure your website meets the EAA requirements? Do not leave it to the last minute. Start implementing accessibility standards now. We can help.