Today, the speed and simplicity of booking services is key to the success of any business. Whether you run a beauty salon, a fitness centre, a hairdresser's or any other service, a modern booking system is an indispensable tool that makes communication with clients easier and saves you time. Booking systems are also used in accommodation, from hotel bookings through apartments, guesthouses and campsites, to specific cases such as sports lessons, consultations, equipment hire or pet sitting.
We offer you not only professional custom website development, but also an integrated booking system that lets you manage orders and appointments efficiently directly from your website. This system allows your customers to book services online conveniently and at any time, without the need for phone calls or e-mails.
The advantage of our solution is that you will not depend on any external third-party online service. The booking system is fully part of your website, so you have all your data under control and no further fees or booking limits from service providers await you.
The system has no limit on the number of bookings or user accounts. This means that no matter how many customers use the service or how many bookings are made in a day, week or month, the system keeps running smoothly, with no need to increase capacity or pay extra for higher volumes. The ideal choice for companies that plan to expand or experience seasonal peaks in demand for their services.
Which services is an online booking system ideal for?
The system is suitable for hotel bookings (based on rooms) and can also be used for other types of booking services, such as apartments, guesthouse accommodation, campsites and the like. The booking system is also suitable for a wide range of services, from healthcare, hairdressing, wellness and fitness, through training courses, to car services or cultural events. If you offer services that require time to be scheduled, this system will be an invaluable helper.
How is the booking system integrated into a website?
When building a new website, we select a solution that precisely matches the needs of your industry and clientele. We design the booking system to be user-friendly, responsive (so it works great on mobile too) and easy to operate, both for you and for your customers. Training and support are part of the delivery, so you can use the system to its full potential. We offer two options.
Option 1. Core features of the system
A system for hotel bookings (based on rooms), which can also be used for other types of booking services, such as apartments, guesthouse accommodation, campsites and the like.
Standard and complex rates
A base price per room type that can be set for each day of the week. For more complex scenarios, the Complex Rates module is available. Complex rates let you configure rates that match several conditions, such as customer group, time range and type of charge (per room and night, per person and night, a package per room or a package per person). It also lets you create and display several rates for the same room type. A guest can then choose, for example, between a "Standard rate with breakfast €40" and a "Standard rate without breakfast €36".
If you choose "per person and night", you can enter a price for each person (including adults and children) that you have defined for the given room type. You can even specify the age range of children the price should apply to, and also restrict the arrival date.
Multi-currency support
One of the key features is flexible display of prices in different currencies. This is absolutely essential for international clientele, who appreciate being able to see prices in their home currency and pay without unnecessary conversion fees. It removes the uncertainty of exchange rates and gives your customers a sense of security and transparency.
Tourist tax
The online booking system greatly simplifies booking management. One of its functions is the automatic calculation and addition of the tourist tax per person and night. You no longer have to calculate tourist taxes manually for every booking. The system works everything out automatically, which eliminates the risk of errors and ensures the charges are always correct.
Coupons and extra services
Make your offer more attractive. In the system you can easily set up discount codes, breakfast packages and parking as mandatory or optional services for your guests.
Custom fields for the booking form
Do you need more information from your clients than the standard booking form provides? Our system gives you full control. With the custom fields feature, you can fully adapt the form to your specific needs and collect exactly the data that matters for your type of business. Whether you run a hotel, a car rental, a beauty salon or offer courses, custom fields let you tailor the booking process precisely to your specific requirements.
Map service integration
The system automatically generates a map preview from Google Maps or OpenStreetMap based on the address entered, ensuring accurate and fast display.
Media management
A centralised media gallery with bulk upload and previews in various sizes. This gallery lets you upload images and videos in bulk, which greatly simplifies and speeds up the process of adding content. You will also have previews in various sizes, so you can easily check how your media will look on different devices and in different parts of the booking system, ensuring optimal visual presentation.
Availability calendar
The booking system offers an intuitive calendar that visually highlights occupied dates, both for your guests and for your staff. Clients can quickly and easily pick a free date, while your team always has an overview of current occupancy. The system ensures seamless coordination and minimises the risk of overlapping bookings, which leads to happier guests and a more efficient operation.
Multilingual support
The system is designed with an international environment in mind and therefore offers comprehensive translation support. This is the ideal solution for businesses operating globally or those that want to reach a multilingual audience through their website. Thanks to this functionality, you can easily manage and offer your booking system in various languages, ensuring a seamless user experience for clients from all over the world and extending your reach to the international market.
Flexible bookings
Book by night or by day. The system offers flexible booking by night or by day, so you can set everything up exactly according to your type of accommodation, whether it is a hotel, a guesthouse, an apartment or a campsite. You can efficiently manage short-term daily rentals as well as standard multi-day stays, maximising occupancy and profitability.
Single occupancy supplement
An automatic price increase when a multi-bed room is booked by one person. This intelligent price adjustment ensures that your revenue is optimised even when the room's capacity is only partly used. The system dynamically adjusts the rate to reflect the exclusivity and comfort a single person enjoys in a more spacious room, while compensating for the unused bed capacity.
Deposit
Set a fixed amount, a percentage or a calculation based on the number of nights. You can choose whether to charge a fixed amount, for example a one-off fee for each booking, or a percentage of the total price of the stay. Another option is to calculate the fee according to the number of nights, which is useful for accommodation where the fee varies with the length of stay. These options give you full control over how you want to manage your fees.
Captcha
Spam protection with a Captcha in the booking form. This tool effectively recognises and blocks automated bots and unwanted attempts to flood the system.
Bookings with approval
Each booking can be confirmed manually before the final confirmation is sent to the guest. If you would like full control over every booking, the system lets you confirm it manually before the final confirmation goes to the guest. This feature gives you the opportunity to check the booking details, availability or other specific requirements before the booking becomes binding for your guests. This way you ensure that every booking precisely matches your operational capacity and standards.
Booking tracking
A guest can check the status of their booking using the booking code and their e-mail address. The booking code and e-mail let guests quickly and conveniently find out the current status of their booking directly in the online system. They simply enter these two details and all the relevant information is displayed immediately, such as the booking confirmation, details of the stay or any changes.
Enquiry form
Option to display an enquiry form instead of direct bookings. You can choose whether to let visitors make bookings directly or to show an enquiry form instead. This feature is ideal for businesses that prefer to approve bookings manually, need more information from clients before confirming, or want to offer a personalised quote. The enquiry form lets you collect the necessary details and then contact the client with a confirmation or an individual offer.
Professional e-mails
The online booking system uses modern e-mail templates designed to look great and work flawlessly on every device. Whether your clients use a desktop computer, a tablet or a mobile phone, our responsive templates automatically adapt to their screen size. This ensures an optimal user experience and easy reading, leading to a smooth and trouble-free booking process.
Flexible search
The system offers intelligent, user-friendly search that automatically suggests available alternative dates if your preferred time is already fully booked. Clients can easily find a suitable alternative, which increases the chance of a successful booking while saving time and needless searching.
Booking restrictions
The online system offers a practical feature that lets you temporarily hide selected rooms from the current offer. This option is ideal, for example, when repairs, maintenance or other necessary work needs to be carried out in specific rooms without affecting the overall availability of the rest of your accommodation capacity.
Invoicing and PDF
Generation of invoices, previews and e-mail attachments in PDF format.
Channel manager
The system offers advanced synchronisation of availability across various booking portals, such as Booking.com, ensuring that capacity is always updated in real time. This feature minimises the risk of overbooking, a situation where more capacity is booked at the same time than is actually available.
Statistics
Graphical overviews of booking trends and performance. Thanks to intuitive visualisations, you can easily track trends in the number of bookings over time and identify seasonal fluctuations and the busiest periods. These charts provide valuable information for planning, capacity optimisation and service improvement, which makes decision-making much easier and supports efficient business management.
Feedback
Option to let guests rate your services directly in the system. This integrated tool makes it easy to collect feedback and lets you gain valuable insight into the quality of the services provided without having to use external platforms.
Access control
Access restrictions based on system user roles. With this feature, you can simply define which actions and information are available to different users, from ordinary customers to administrators or managers. This way you ensure that every user only has access to the parts of the system that match their permissions, which significantly increases the security, clarity and efficiency of booking management. Roles can be set up flexibly to suit the specific needs of your operation, giving you maximum control over who can see and edit what.
Overview of system features
| Feature | |
|---|---|
| Tourist tax | |
| Media management | |
| Multi-currency support | |
| Coupons and add-on packages | |
| Automatic discount calculation | |
| Translations and multilingual support | |
| Seasonal pricing | |
| Seasonal availability | |
| Date blocking | |
| Custom payment methods | |
| Online payments | |
| QR code payment | |
| Deposit or full payment | |
| Number of guests and extra beds | |
| Connection to external calendars | |
| Cancellation policy | |
| E-mail notifications | |
| Discount codes | |
| GDPR tools | |
| Connection to booking portals | |
| Data export and import |
Option 2. A simple booking system for your services
Looking for an efficient way to take and manage bookings online? Whether you run a small salon, offer personal training or a trade service, or simply need an easy way to organise meeting room bookings, we also offer a simple version of the booking system.
Why choose the simple booking system?
- Unlimited number of calendars and services, easy management.
- Google Calendar integration, bookings always at hand on every device.
- Automatic SMS and e-mail confirmations
- Flexible settings for opening hours and public holidays.
- Support for multiple languages, suitable for international clientele too.
- Fully customisable design.
Who is the simple online booking system for? Types of services:
Healthcare and health services
- Doctors, specialists
- Physiotherapists
- Massage, wellness, spa
- Psychologists, therapists
Hairdressing and beauty
- Hairdressers, hair colouring
- Beauty salons
- Manicure and pedicure
- Tattoo and piercing
Sport and fitness
- Fitness centres and personal trainers
- Yoga, pilates, dance classes
- Sports halls and courts (e.g. tennis, squash)
- Swimming lessons
Education and courses
- Language schools
- Music lessons
- Tutoring, consultations
- Workshops and training
Food and hospitality
- Restaurants and cafés (table bookings)
- Catering and events
- Tastings, experience evenings
Car and transport services
- Car repair shops and garages
- Car washes
- Car and bike hire
Culture and leisure
- Cinema, theatre (ticket bookings)
- Cultural and social events
- Tours and excursions
Consulting and professional services
- Lawyers, accountants
- Estate agents (property viewings)
- Consultants and freelancers
Home services
- Cleaning services
- Repairs and trade work
- Pet care (dog groomers, vets)
Wellness and relaxation
- Saunas and swimming pools
- Meditation and relaxation centres
Interested in your own booking system?
If you want to offer your customers convenient online bookings while keeping full control of your booking system, with no dependence on external services, we are here for you. We specialise in building websites with integrated booking systems tailored to your needs. Contact us today and find out how we can help make your business more efficient.